Privacy Policy

Emirates Equine Excellence ("we", "us", or "our") operates this online platform and is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information Collection

We collect information that you provide directly to us when you use our site, such as when you inquire about our services, register for an account (if applicable), or communicate with us. This may include personal identifiers, contact details, and information related to the specific equine services you are interested in or request. We may also automatically collect certain information when you visit our site, such as your IP address, browser type, and usage data about your interaction with our service.

Use of Information

We use the information we collect to provide, operate, and maintain our services related to racehorse training, stable management, bloodstock consultancy, veterinary care, event support, stud services, and jockey support. We also use your information to improve, personalize, and expand our services; understand and analyze how you use our services; develop new offerings; communicate with you, including for customer service; process your transactions; and comply with legal obligations.

Data Storage and Security

We implement appropriate technical and organizational measures designed to protect the security of any personal information we process. We strive to protect your personal information, but we cannot guarantee absolute security.

Disclosure of Information

We may share your information with third parties only when necessary to provide our services, comply with the law, or protect our rights. This may include trusted service providers who assist us in operating our site or conducting our business, subject to strict confidentiality obligations. We do not sell your personal information. We may also disclose your information if required by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to access, correct, delete, restrict processing of, object to processing of, and receive a portable copy of your information. To exercise these rights, please contact us in writing at the physical address provided below. We will respond to your request in accordance with applicable law.

Cookies and Tracking Technologies

Our site may use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage your cookie preferences through your browser settings, though this may affect the functionality of the site.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

International Data Transfers

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our service, you understand that your information may be transferred to countries outside of your country of residence, which may have data protection rules that are different from those of your country. Where such transfers occur, we will ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable law.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us in writing at our physical address:

Emirates Equine Excellence
Building 18B
Al Quoz Industrial Area 3,
Dubai, Dubai,
zip: 11235,
country: UAE